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Save Your Mail
By John Livingston
 Posted October 1, 2004

If you switch to a new E-mail browser from whatever you are using now, all of your incoming mail could disappear from your ISP's server when you first receive it—if you don't take a few extra steps when you set up your mail browser software and its account.

Entourage, Eudora and other E-mail programs are set to download incoming POP mail from the ISP's server and store it on your hard drive.

By default (unless you change this), these software programs remove the mail from the ISP's server on the Internet when downloading your incoming messages.

If you only have one computer, or if you don't practice safe mail by using webmail from time to time, that may work for you.

But if you do use more than one computer, or want to see that mail again, you need to change the settings in Entourage, Eudora, and OS X Mail.

Changing Entourage defaults

Save that mail
  1. Go to Tools and choose "Accounts".
  2. Select the main user (usually in bold face if you have more than one account).
  3. Double-click on that user to open a dialog box.
  4. In Entourage, you will see three tabs (Account Settings, Options and Security). Choose "Options."
  5. Click on the empty checkbox next to "Leave a copy of each message on the server."

It's that simple. I also like to check the box next to Delete messages from the server after they are deleted from this computer (that way your ISP is less likely to send you those nasty "You're over your size limit" messages.

You also have the option of having Entourage delete mail from your server after X number of days (I recommend 30 unless you get scads of E-mail).

Changing Eudora's defaults

Eudora settings
  1. Click on "Special."
  2. Select "Settings."
  3. Select "Checking Mail."
  4. Check the box which reads "Leave on Server for ___ days" and select the number of days.
  5. It's that simple.







Changing Macintosh OS X Mail's defaults

Mail settings
  1. Click on the "Mail" menu.
  2. Click on "Preferences".
  3. Click on "Accounts".
  4. A dialog box will open up with three tabs: "Account Information," "Special Mailboxes," and "Advanced".
  5. Click on the "Advanced" tab to open it.
  6. UN-check the box which reads "Remove copy from server after retrieving a message.

By default Mail appears set to remove the mail after one week, but I have been burned. If you want Mail to wait a period of time and then remove the mail, you can leave the box checked and use the pulldown menu to select from options such as "Right away," "After one day," "After one month," or "When moved from Inbox." But when you are just getting started, might be best to leave it on the server.